HarbourTec can integrate all major email packages into your current computing environment. MS Mail MS Exchange, Novell Groupwise, CCMail etc. Or we can customize and integrate a mapi compliant email component into your custom application software. There are a wide variety of options depending on the needs of the mail system. Inter office mail , connectivity to Internet email etc. Call HTU for an analysis of your email needs today

FAX Server Services /FAX Back

• Usually integrated within the IVR, a user may receive a fax back of product information such as pricing, and distribution areas.
• Utilities Fax/Communication Server integrated within the existing LAN: A user can send and receive faxes from a workstation that doesn't have a fax machine or phone line !
• All hardware is the same; T-1 and E-1 lines supported.

Voice Mail

• Fully Customized Software
• Through security on each box, a user can hear data stored on their personal workstations (i.e. Business Card catalog, phone numbers, ... )
• Completely Data Driven: user may add, modify and remove voice boxes dynamically
• Settings for maximum disk usage per mail box
• Time constraint settings available per mail box
• Call forwarding and pager alert per mail box
• Customized messages using the standard telephone to record messages.
• Complete remote operations.
• Hierarchical structure of mail boxes: departmental message can be automatically associated to specific mail boxes. A user assigned to that department can hear a message left by the department head. Perfect for off site salesmen where collective meetings are difficult to come by.
• Conversation Recording: automatic or manually selected.
• Cumulative backups: new messages are instantly backed up on redundant storage facility.
• Hardware used mimics the IVR environment.
• Full range of usage statistical reports.

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